Delivery & Shipping 🛒
How much does shipping cost?
Australia – Standard Delivery
Spend $60 or more and you’ll get Free Standard shipping.
$60 or less? Standard shipping is charged at a flat rate of $10.00 AUD.
*In the event that a parcel cannot be delivered by Sendle due to remote location, non-area coverage etc. we will use Australia Post to deliver your order
How long will my order take to arrive?
We fulfill and dispatch orders within 1-3 business days, from the date of the order
If you place your order over a weekend or on a public holiday it will be processed and sent out the next business day (Monday - Friday).
Orders are sent via our carbon neutral couriers Sendle, with an estimated delivery time frame of:
Metro: 2-5 business days
Regional/Remote: 5-10 business days
What is carbon neutral shipping?
Thanks to our couriers Sendle, a tree is planted on your behalf for every order sold that is shipped & delivered. This contributes towards regeneration of our precious forests & other cause projects.
This is known as 'Carbon Offsetting', making your order experience one that helps the Earth. Learn more about it here
How do I track my order?
Every order comes with a tracking number that is emailed to you once your order is shipped
You can track your orders HERE
Alternatively you can find order tracking the main menu and under the 'Quick links' tab in the footer menu
How is my order packed?
We use sustainable, recycled, recyclable & compostable materials to pack your orders. This ensures that your order it is zero waste, eco-friendly and plastic free.
Find out more about what goes into packing your orders Here
Can I change or cancel my order?
Unfortunately once your order has been placed, we’re unable to cancel or make changes to your order.
Once orders are placed, they are not able to be edited, added to or cancelled.
Please see our refunds policy here